MSH Insurance exists because of our wonderful customers! We invite you to read about their experiences and get a glimpse of the customer satisfaction we strive for. If you are a current MSH Insurance customer and would like to tell us about your experience, nothing would make us happier than letting us share it!
My wife and I just purchased health insurance through Takyla Smith. She is a wonderful agent and so easy to work with. She explained everything so well and helped us make the right decision about the coverage we need. I would recommend Takyla to anyone wanting to buy healthcare insurance.
You have been a great blessing! You are a great example for your company! We own a business and believe me it's so important to get good, kind employees. Please relay this message to your boss!!!
Takyla is our insurance rep and I am extremely pleased with her performance and knowledge. She is always willing to help with any issue or question, and she is always prompt in assisting me with submittals and sharing her knowledge about all the current issues we face with the daily changes in the insurance world. We are very thankful for such a great representative and it is always a pleasure to talk with her.
We just had a renewal that required some forms to be filled out. Due to my limited time, the forms have been on my desk for a couple of weeks. Thankfully, our MSH agent filled out the forms for me and all I had to do was fax them. We appreciate the service and professionalism we've seen at MSH. This has saved us time and I appreciate that very much. Thank you!
I've had my auto and home coverage with one of the "big name" insurance companies for several years and thought I was getting a pretty good deal, especially since I was buying from a friend. Sandy at MSH priced my policies exactly as they'd been, and she also priced with umbrella coverage that bumped my limits up to $1,000,000 on the auto policy. Together, the auto and home policies (with the umbrella coverage) ended up being $200 less than I'd been paying! THANK YOU SANDY.
My contacts with MSH Insurance are done through my agent Sandy Temple. She is very helpful and professional. Sandy always answers my calls or e-mails quickly. If I send an e-mail, she replies with all my questions answered each time. I wish my dealings with all businesses were as great as the ones I have with Sandy and MSH.
I always have a pleasant experience with MSH Insurance. Sandy Temple, the person I work with, is knowledgeable, quick to respond, and gives great advice. I feel valued as a customer because I’m treated fairly
Since I moved to Rocky Mount a few years ago, I've been working with Paula Davis at MSH for all my insurance needs. She is, without a doubt, the textbook definition of customer support. In my job, I deal with lots of vendors and it's always great to find someone like Paula who really knows her business. She's thorough, detail-oriented, and I just couldn't imagine working with anyone else.
I have my auto and homeowners insurance with MSH, and I've been working with Sandy Temple for many years. When I moved to South Carolina and needed to change insurance because of the move, I wanted to keep the same provider. Sandy was instrumental in helping me, and even called the agent in SC to assist her. Sandy is friendly, easy to talk with, and she takes care of me. Great customer service!
I have known Takyla professionally for a couple of years now, and the help she has provided me as a Benefits Consultant has been invaluable. She always goes the extra mile to provide whatever assistance she can, and she does so with a very personable and positive attitude. Furthermore, any questions or requests I have are always resolved in a timely manner. I would highly and genuinely recommend Takyla to anyone needing help or guidance in the area of Benefits and Insurance.
Tri-County Industries has been a client of MSH Insurance for many years. We have developed a relationship of trust through the years and can depend on MSH Insurance to understand our insurance needs and search for methods to manage premium costs. MSH Insurance provides more than insurance. Members of their staff have served in different capacities on the TCI board helping to guide our organization through good and not so good periods. We know they care!
Working with MSH Insurance has proven very beneficial for Riverside Printing. Not only did they help us select the optimum health insurance plan, they came to our shop to explain the program to our employees in easy-to-understand language, and assisted in the sign-up process. Their HR Connections benefits website has also proven very helpful. I would highly recommend MSH Insurance as a total package for all business insurance needs.
This comes as a sincere and heartfelt thank you to the employees of MSH Insurance, including the receptionist and especially Sandy and Paula. THANK YOU for your tremendous help after hurricane Irene. We have been clients of this fine firm since 2000 and we can honestly say we feel like we are part of a very caring family.
I want to thank you for your time and help in explaining the details of my insurance needs. You are very good at your job, and have been so thorough. I can tell that you truly care about what is best for me.